Vision, Mission & Values
Vision
Technological innovation and Customer satisfaction are the strategic points upon which Duplomatic Oleodinamica bases its own company vision; the company aims at becoming the technological reference partner, both in the national and international scenario, in designing, producing and installing electro-hydraulics axes for the machine automation.The management of Duplomatic Oleodinamica is actively committed towards specific research and development programs in order to anticipate the market needs thus being aware that the growth of the technological knowledge is one of the key factors related to excellence and competition.
The tendency to listen to the Customer, the passion and the enthusiasm in meeting each Customer need with innovative and quality products and solutions are the values common to the whole staff of Duplomatic Oleodinamica.
Mission
The mission of Duplomatic Oleodinamica is to create value for the Customer through a close cooperation and the sharing of knowledge and experiences during the product development phases for the automation of the Customer's machines.Duplomatic Oleodinamica processes each order using the "project management method" in order to support the Customer during the whole production process - design, production and after sale assistance – being aware of the importance of each single detail in the different organizational, production and management flows.
The challenge of Duplomatic Oleodinamica is to reach the Customer's objectives by respecting the agreed costs, timing, quality and resources.
Values
- Strengthening the Research & Development activities to constantly improve the offered solutions and to ensure high quality standards aimed at exceeding the Customer expectations.
- Listening to the Customers in order to be ready and flexible in answering to their requests with a complete product range.
- Developing a homogeneous and well-organized internationalization process aimed at timely answering to the needs of the reference market with an intercultural marketing program based on common and shared values.
- Emphasizing the human resources inside the company through training projects, professional growth paths and a safe and comfortable working environment.
- Establishing a close cooperation relationship with the suppliers in order to improve the service level towards the customers.
- Ensuring a parsimonious use of the energy and of the raw materials with the highest respect for the surrounding environment.
- Acting in compliance with the legislation and all the enforced laws maintaining an ethical conduct capable not to jeopardize the moral and professional reliability of the Company.
