Privacy & Policy

Privacy & Policy
Duplomatic MS S.p.A. deems personal data security and privacy protection as a key issue and acts in compliance with all applicable laws. We trust that the rules here below will help you understand what type of data are usually collected by Duplomatic MS S.p.A., how they are used and protected, and whom they are shared with.

Data Controller
The Data Controller is Duplomatic MS S.p.A.

Company data
Share capital € 4,815,811.00 fully paid-up – Italian tax id and VAT no. 05933050964
Registration at the Milan Chamber of Commerce no. 1859621 - EXPORT no. MI368254
Registered office: Via Mario Re Depaolini 24 - 20015 Parabiago (MI) Italy


Personal data
When you visit Duplomatic MS S.p.A. website your personal data (such as name, address, telephone number and e-mail address) are not collected, unless you give your consent and voluntarily provide them (for example by registering on the site, to the newsletter etc.). Please note that any consent can be revoked at any time. You will be entitled to exercise the rights provided for by Articles 15 to 21 and Article 77 of the Regulation (EU) 2016/679 (access, rectification, erasure, restriction of processing, data portability, object, complaint). The Data Subject may exercise at any time its rights by sending an e-mail to: GDPR@DUPLOMATIC.COM

Purposes and methods of processing
Pursuant to Art. 13 of Regulation (EU) 2016/679, hereinafter “Regulation” or “GDPR”, we are hereby providing you, as Data Subject, the following information.
Any personal data voluntarily provided by you will be processed by Duplomatic MS S.p.A acting as “Data Controller” for the following purposes:
a) legal obligations related to civil, tax, accounting and other rules, administrative management of the relationship, fulfilment of any contractual obligations, technical support and information regarding the offered products and services;
b) to provide the required service and allow Duplomatic MS S.p.A. to follow up on your requests;
c) to check user satisfaction, and carry out market analysis and statistics;
d) information on future commercial activities and launch of new products, services and offers by the Company -  we will not be liable for any information material or “spamming” sent by e-mail by any other third parties;
e) promotional and advertising initiatives for the market;
f) economic-financial analysis and assessments.

Duplomatic MS S.p.A will in no case collect any “sensitive” data as defined under Article 9 of GDPR. Personal data will be processed mainly with IT tools.
Any personal data voluntarily provided by you and disclosed in any way (filling in online forms, sending e-mail communications, etc.) will be kept exclusively for the purposes indicated above and for the period required by the relevant legislation.

Nature of data provision
The provision of personal data subject to processing is optional, yet functional for the provision of certain services: in these cases, therefore, any failure to provide such data could compromise or make it impossible to provide the required services.

Questions and Comments
Duplomatic MS S.p.A undertakes to answer each and every question regarding privacy as soon as possible in order to guarantee the transparency of its commercial purposes. It also undertakes to provide, through its own means of communication, detailed information on  any changes to the privacy notice caused by changes in commercial strategies or in the regulations currently in force. For further information, you can contact us using the following address: GDPR@DUPLOMATIC.COM

"Cookie" - Information automatically saved about your computer
When you visit our website, we could save your data about your computer under “cookies”, in order to recognise automatically your computer at the next visit. Cookies can be helpful in different ways, for example allowing us to modify a website, so that it can meet your requirements or to save your password and spare you to repeat the procedure at any access. If you do not want to receive cookies, you have to configure your internet browser in order to delete every cookie on the computer hard disk, or to block them or to warn you any time a cookie is saved.

This website might use Google AdWords
This website might use Google AdWords from time to time according to some specific or general marketing activities. This website uses also the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry or to visitors coming from previous web advertising campaigns. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Duplomatic MS S.p.A. website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page. In order to enforce your privacy while browsing the web, please note that you could activate some dedicated "add-ons" which can deactivate several cookies collection activities. One among the many available is the "Google Analytics Opt-out Add-on".

Links to other websites
On the webpages of the Duplomatic MS S.p.A. website you can find some links (Hyperlinks) with other websites, proposed to supply their users with a better service or to suggest partners or service suppliers. Duplomatic MS S.p.A. is in no case responsible of the contents of the websites at which the users could gain access.

Despite our website has no section with contents which cannot be viewed by minors, we would like to point out that no personal data should be put in our website by them without consent of their parents or tutors. Duplomatic MS S.p.A. encourage all the parents or tutors to teach minors a responsible use of their personal data on the internet. Duplomatic MS S.p.A. engage themselves not to keep or use consciously any personal data collected from minors for any aim, included the divulgation to thirds.

To protect your personal data against destruction, loss or improper or accidental alteration and against the access and divulgation by non-authorised people, Duplomatic MS S.p.A. have foreseen safety measures of technical and organisation nature, preventing the non-authorised from the access at all the data collected through the site.